- Login to cPanel.
- Locate and click on the "Forwarders" icon within the "Mail" category.
- Click on the "Add Forwarder" button.
- Enter the configuration you desire for the forwarder.
- Click the "Add Forwarder" button.
PLEASE NOTE:� You do not need to setup a mailbox if you are just having your mail forwarded to an address elsewhere!� You just need to set up the forwarder.�
Q: I'm trying to forward my e-mail but it's not working.
In order to avoid endless mail looping on our server, which can bog it down and ultimately may cause it to go down, you will be unable to forward mail as follows:
box1-->box2-->outside address
This scenario will only send the mail to the server location for box2; it won't dependably send the mail to the outside address. If you want box1 to go to the outside address, you'll need to forward it there directly, instead of sending it to box2 first and from there having it go to the outside address.
